Hi Lynn, thank you for your product review on Qualia Senolytic. We are sorry to hear about your negative experience with our company. Our system shows you've received the first time subscriber promotion already so when you attempted to purchase four more packets our system immediately informed you that you were ineligible for the first time subscriber promotion at checkout. We have spoken to you via phone, text and email and have maintained a professional and kind demeanor. We have unsubscribed your email address and your two phone numbers from our marketing text messages today. We hope you find a nootropic supplement company that is able to meet your expectations in the future. We wish you the best on your health journey.