Hi Mona, Thank you for your feedback and I apologize you were not happy with your experience with Qualia NAD+. As you'll see on the product page, Qualia NAD+ is designed to work beneath the surface (it's a cellular health supplement), so its primary purpose is not to deliver results you'd feel. That said, “energy” (i..e, having more energy, feeling more energetic. etc.) is the theme we most commonly get as anecdotal feedback. A more balanced mood (i.e., less moody or irritable, more calm. etc.), sleep (i..e, needing a bit less, feeling better rested, etc.) and general well-being are other areas that can be experienced. But keep in mind that everyone is unique and results vary from person to person.* That said, I did just send a response your way to the email you sent this afternoon, and we'll be happy to assist you with a return and refund. I look forward to assisting you! *These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.