Thank you for your feedback. I want to clarify what happened with your order. Your first purchase was through our BOGO (buy one, get one) promotion, where you also selected an additional upsell. That’s why you received three packs with your first order. When you checked out, you also selected the “Subscribe & Save” option, which set up two active subscriptions. That’s what led to the renewal charge you saw. The good news is that our system now shows both subscriptions have been canceled, so you won’t receive any future shipments or charges. We’re sorry for any confusion this may have caused and appreciate you giving Qualia Senolytic a try. If we can support further, please don’t hesitate to reach out to our Customer Support team directly at [email protected].