Hi Mikhail,
Thank you for reaching out to Qualia Life Sciences, and for your feedback. Please note we received the first outreach from you this morning, and responded first thing this morning confirming your cancellation when our business hours started.
Our system shows that you selected an Upsell at checkout, which allowed you to get another Qualia Senolytic at a discounted price on your first order, and created an additional subscription, as stated at checkout. Our subscription model makes sure our customers do not run out of product by shipping every 4 weeks and also receive our subscription discount of 15% on renewals.
This is why the recent renewal order began processing. Your order has now been cancelled and voided since we received your first email this morning. A void means your bank will clear the pending charge in 24-48 hours.
We've also cancelled your Upsell subscription now, so you're all set and will not receive any future shipments.
Regarding the product, Qualia Senolytic should be thought of a product that's benefits accrue over time, and since you just started taking the product less than a month ago, it is not unusual that you have not noticed benefits yet.
As we age, senescent cells accumulate, but where they accumulate, and what aspects of healthy function they may influence, can vary person-to-person: for some people it may be the skin, for other people it may be fat or muscle tissue, for others it could be the brain, joints, immune system, etc. Because of this, there is no one way that Qualia Senolytic is experienced.* With the above in mind, the areas you should expect benefits are the areas that are typically most impacted during aging, so pay attention to signs of healthier skin, muscles, joints and brain functions, as well as overall health and energy, after two-to-three months of taking Qualia Senolytic.*
I hope that helps! If we can support further, please let us know.
*These statements have not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease.