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Annette V. reviewed Qualia Mitochondria+ (formerly Qualia Life)

over 1 year ago

Disappointed and Company doesn't Honor Money Back Guarntee

I tried several products because the company claims and 100 day Money Back Satisfaction Guarantee. But, when I emailed to find out how to return the Life Product that makes me sick, I got an email as follows from LaTonya: "Once you have returned the unopened/sealed product to your local post office, UPS or FedEx; kindly send us a photo of the receipt with the tracking link, and we will reimburse you for the return charges as well as the order." How would one be able to try a product and it be 'un-opened/sealed product'?? Sad to but so much time into marketing and making claims such as a Satisfaction Guarantee and then treat a customer this way. Avoid this Company!

Qualia
Hi Annette, thank you for sharing you product review of the seven products you purchased in March 2024 (Qualia Resilience, Qualia Night, Qualia NAD+, Qualia Senolytic and Qualia Life). We are sorry to hear Qualia Life did not work for your biochemistry. As noted in our response, we provided you a return label for the seven products, to assist you with a refund on April 2 per your request. Our support team looks forward to helping you.
Qualia
Our refund policy, for reference: Feel 100% Satisfied within 100 days or get a 100% refund. There is no hassle. If you do not love Qualia for any reason, simply get in touch via phone, text or email and let us know you’d like a refund. We will provide a return label and instructions to process your refund. That’s it. 100 Day Money Back Return Policy is valid for return and full refund within 100 days for one unit of each of our products per household. It does not apply to additional units or subsequent orders. Limit one (1) guarantee per product, per household.

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