Hi David, Thank you for your feedback, and I apologize if you've experienced confusion with the cancellation process. Our system shows that you selected an Upsell at checkout, which allowed you to get another Senolytic at a discounted price on your first order, and created an additional subscription, as stated at checkout. Our subscription model makes sure our customers do not run out of product by shipping every 4 weeks and also receive our subscription discount of 15% on renewals. Since you only canceled one of your two subscriptions, that is why your renewal order for one Qualia Senolytic shipped on 7/08. If you no longer want the order, please reach out to us at [email protected] and we'd be happy to assist with a return. I've also cancelled your remaining subscription now, so you're all set and will not receive any future shipments. Wishing you a wonderful rest of your week. With kindness, Bailey