We are sorry to hear about your frustration. Our customer support staff refunded you fairly as noted in our refund policy. We refunded the highest price product that you were dissatisfied with. As noted, we refund one unit, not multiple units of the same product. Our refund policy, for reference: The 100 Day Money Back Return Policy applies as a full refund within 100 days for all first time purchasers of an initial order (1 unit) of product, or the final order (1 unit) of a subscription. It does not apply to an individual's additional product orders placed. Limit one (1) guarantee per product, per household. Please refer to our Refund FAQ, as well as the policy outlined in the terms and conditions agreed upon at the time of purchase: https://neurohacker.zendesk.com/hc/en-us/articles/224356528-What-is-our-refund-policy-