Hi Meagan, Thank you for your feedback and for trying Qualia Senolytic. We are glad to hear that you are enjoying it so far. I am sorry to hear you felt our company came across as "sketchy", though. I don't see any outreach from you in our support tickets system, and you had mentioned getting your order efficiently, so I'm not able to determine what went wrong to make you feel that way, but we definitely want to address it if you're willing to provide us with more information. Please contact us at [email protected] so that we can assist you. Our response times for customer service are always within 24 business hours, and often as quick as within an hour. We look forward to hearing from you!