How much is the shipping cost?

If you've received notification that your package has been delivered, yet is not in your mailbox, you might be thinking, "What the heck USPS!"

The USPS tracking system and notifications are set up so that, at times, the USPS will mark a package as 'delivered' according to its estimated arrival date vs. the actual delivery of the package.  

With this in mind, if the USPS says your package has been delivered, yet it's not in your mailbox, this is an idiosyncrasy in their system, and the package will most likely show up the following day. Keep an eye out for your package and let us know if it does not arrive by the end of the following business day. Also login to your Qualia account to ensure the shipping address on file with your order is correct.

PLEASE NOTE: The occurrence of these delays and inconsistencies in delivery are typically heightened around national holidays and any high volume mail periods. 

How long will it take for an order to ship?

Once your order is placed, you will receive an Order Email Confirmation. You will then receive a follow up email with the tracking number once the order ships, so that you can track its whereabouts as the expected delivery date approaches. 

Orders typically process through the fulfillment center and ship within 24-48 hours of the corresponding business day. 

Estimated time of arrival depends on which shipping option you select during checkout.

We offer Standard and Priority shipping.

Standard = 3-5 business days from the day it ships

Priority = 2-3 business days from the day it ships

How can I track my package?

As soon as your order ships, you will receive an email confirmation from us with your tracking code. If you don't see that email, please check your SPAM folder.  

You can also log into your account on the Qualia site and view your tracking information there as well.

International orders to the following countries can be placed on the Qualia Shop page:

• Canada
• United Kingdom
• Ireland
• Australia
• New Zealand

If you reside somewhere outside these areas:

Here are some alternate options for international shipments:

Orders for all countries, please go to iHerb

Orders for the EU can be placed via LiveHelfi

For UK residents you can order from Healf and Xbrain

For Australian residents you can order from Optimoz

Amazon US, Amazon UK, and Amazon AU carry NHC products.

International Shipping Cost and Fees

International Shipping cost is $13.98 

Estimated shipping time is 15-22 days, which can vary, depending on customs protocols and checkpoints in each respective country. You will receive an email confirmation with your tracking code once the order ships so you can track your order along the way.

OF NOTE: Customers are responsible for paying any international VAT, sales tax, or custom duties. As each country is unique in this regard, we're unable to speak to each country specifically. This is a topic of empowered responsibility for you to explore. 

Unfortunately we don't have a local Qualia Life Sciences headquarters pick up option.

To find an authorized retailer of Qualia products near you, please use our Store Finder.